UPDATE - latest news here
British Airways vaunted Terminal 5 (recently opened by the Queen) was supposed to alleviate some of the chaos and congestion that is London’s Heathrow. Well, it didn’t work. The terminal crashed Thursday and today, or at least its incredibly complex subterranean luggage handling system did. Twenty percent of BA’s flights were canceled and guess what - no checked luggage, If you flew ouf of 5 it was carry-on only. Share this story with your friends who think you’re a ridiculous travel geek/luggage freak!
Some excerpts from RTTNews: