The Transportation Safety Administration’s new interactive web presence promises great things. Can it deliver?
“In TSA’s checkpoint of the future, passengers will approach the security kiosk, carry-on in hand, and put a biometric on the scanner. While the scanning system clears you after it confirms your identity and flight information, the technology in the kiosk will verify that there are no truly dangerous items on you or in your bag. Total elapsed time: about 1.75 seconds. Version Two will add a Teleporter so that you will not need to get on an airplane.
Your grandchildren will love it.”
Somewhere, over the rainbow. Closer to reaity:
“We have some significant changes in store for the checkpoint starting this spring. I would like your thoughts and I hope TSA will earn your support in our common mission. Please take a look at our Checkpoint Evolution micro-site.
TSA has taken a fresh look at our checkpoint operations to see if we can improve security and the passenger experience with what we have today. We took what we know from the intelligence and security communities, we listened to our employees, we learned from passengers (including on this blog), we evaluated readily deployable technology, and have come up with changes that we have begun piloting.”
The TSA blog does look impressive and they claim it has already helped shape their procedures. The new “mcro site” - Checkpoint Evolution - is worth checking out, but a grain of salt might be helpful. The TSA’s use of the term “evolution” seems to assume that they are in the process of adapting and improving. Let’s hope so.
The new TSA vibe: CALM. Are you ready for the calming checkpoint?