Thanks to Cindy for pointing out this infuriating story - bmibaby has mis-sized sizers, thus wrongly penalizing many fliers for “oversized” carry-ons.
As a result, thousands of travellers may have been mistakenly charged the fees over the past three years.
The airline has admitted the problem and will change all 60 of the under-sized gauges at the 30 airports it operates from, including East Midlands, Manchester, Birmingham and Cardiff.
The issue has raised questions over the accuracy of gauges and weighing scales used by other airlines.
Most airlines pay check-in staff a bonus linked to the value of the excess baggage fees they collect. Confusingly for passengers, different airlines operate different policies on the size of hand luggage they will allow. - Daily Mail
