After reading about how airlines use loopholes to avoid paying for damaged bags , I had two quick thoughts:
1) been there, done that
2) you’ll understand why I keep this site going and travel the way i do.
For me, the ultimate was when I had to gate check a tiny roller bag—this was over 10 years ago—on an RJ and got it back with a zipper pull missing. Of course, they wouldn’t pay to fix it. But do you know how hard it is to open a zipper without a pull?
From then on, I only wanted to take a bag I knew would fit in alsmot any sized aircraft.
No wheels, no checking, no hassles.