April 15, 2009 Forget bags, they're sizing up passengers
‘If “beefy” or “curvy” describes you, here is a word of warning: United Airlines will begin aggressively enforcing a new policy that allows it to charge heavier passengers twice to fly.
WBBM Newsradio 780 has learned that Chicago-based United has instructed its customer service representatives at O’Hare International Airport ticket counters and gates to be extra vigilant beginning Wednesday for passengers they deem to be overweight. Those unable to comfortably fasten a safety belt with one extension or sit comfortably with armrests down will be denied boarding unless they purchase an extra seat, even if they can be placed elsewhere in the aircraft next to an empty seat.
If no empty seat exists, the passenger will be forced to take a later flight.’ - cbs2chicago.com
Reader Comments (1)
I used to think this kind of thing was not a good idea. After sitting next to a person that fits the description on a 5 hour flight, I changed my mind. I know that sounds bad, but if they can't fit in the seat, what else can the airlines do?